Returns & Exchanges
At Danbury, CT, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for easy returns or exchanges on all unworn items. Simply ensure all original tags are attached and the garment is in its original condition to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in the original shipping box and include the printed return authorization slip inside the package.
Ship It Back
Affix the prepaid shipping label to the outside of your box and drop it off at any authorized carrier location within the Danbury area or nationwide.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing